If you don’t remember your Apple ID password, see If you forget your Apple ID or password. Follow the instructions to reset your login password. Enter an Apple ID and password, then click Next. Click the arrow next to “reset it using your Apple ID.” If you don’t see an arrow , see the Apple Support article If you can’t reset your Mac login password.ģ. If you don’t see a question mark , press and hold the power button until your Mac shuts down, then press the power button to restart your Mac. Click the question mark next to the password field. You should be able to reset the login password with the steps here: Reset your login password using your Apple ID If you associated your user account with your Apple ID, you can use your Apple ID to reset your login password. Select ”My password doesn't work when logging in,” then click Next and follow the onscreen instructions for your user account'.It seems you might be having trouble with your Mac login password, and we have provided some steps that should help.In the Terminal window, type resetpassword, then press Return to open the Reset Password assistant pictured above.When you see the macOS Utilities window, choose Utilities > Terminal from the menu bar.Restart again, then immediately hold down Command-R or one of the other macOS Recovery key combinations until you see the Apple logo or a spinning globe.If you can't log in with your new password after restarting your Mac, take these additional steps: Determine whether to create a new login keychain.Follow the onscreen instructions to create a new password, then click Reset Password when done.Use uppercase characters, and include the hyphens. The password field changes to a Recovery Key field. If you don't see the message after three attempts, FileVault isn't on. At the login screen, keep entering a password until you see a message saying that you can reset your password using your Recovery Key.If FileVault is turned on and you have a FileVault Recovery Key, you can use that key to reset your password. 'Reset using your Recovery Key (FileVault must be on) Since you have FileVault turned on, have you tried these steps? Change or reset the password of a macOS user account

Thank you for using Apple Support Communities.įrom your post, I understand that you're unable to reset the password so you can log in to your MacBook.

Reset password macbook